Stratocaster Compatible Bound Maple Neck with Pearl Block inlays Nitro Satin

Frequently Asked Questions

Do you offer a warranty on your products?
Yes, all of our products come with a 12-month warranty covering manufacturing defects or faults. If you experience an issue related to materials or workmanship within this period, please contact us and we’ll be happy to help.

Do you ship internationally?
Yes, we ship guitar parts worldwide from the UK. International delivery costs are shown at checkout. Depending on your country, local import taxes, duties or courier handling fees may be payable before delivery.

Do you offer free UK delivery?
Yes, UK orders over £34.99 qualify for free UK delivery. Faster delivery options are available at checkout.

How long does delivery usually take?
Orders are usually dispatched within 1–2 business days. Delivery times vary depending on your location and the service selected at checkout.

Can I return my item?
Yes, unwanted items can be returned within 30 days of receipt, provided they are unused and in their original condition. Customers are responsible for return postage unless the item is faulty or incorrect. Customised items cannot be returned unless faulty.

What if my order arrives damaged or incomplete?
Please contact us with photos of the issue as soon as possible. We’ll work quickly to resolve the problem, whether that means sending a replacement, issuing a refund, or providing another suitable solution.

Can you help me check compatibility?
Yes, if you are unsure whether a part is suitable for your build, please contact us before ordering and we’ll be happy to help.

Do you offer custom services?
We do not offer full custom product manufacturing, but we may be able to help with selected services such as tuner fitment, pre-drilling holes in bodies or necks, and similar modifications. Please contact us before ordering to discuss your requirements.

How do I care for and maintain my product?
Care instructions vary depending on the item. Please check the product description or contact us if you need advice on cleaning, storage or maintenance.

What payment methods do you accept?
We accept a range of secure payment methods, including credit/debit cards, PayPal and Klarna. Payments are processed through trusted third-party payment providers.

Do you offer discounts or promotions?
Yes, you can sign up to our Build Club mailing list using the sign-up box at the bottom of our website for access to promotions, product updates and special offers.

Neck Fitment & Setup

Will this neck fit my guitar body?
Our necks are a perfect fit for our Guitar Anatomy bodies and are compatible with popular US, Mexican and Japanese bodies. This often includes many aftermarket bodies too, but neck pockets can vary between manufacturers, so please always check the neck pocket measurements before ordering. If you are unsure, message us on live chat or send us an email via our contact form and we can help confirm fitment.

Are the necks playable out of the box?
Yes, all of our necks go through rigorous setup and quality control checks by our in-house luthier before dispatch. The frets are correctly seated, polished and finished, and rosewood fretboards come pre-oiled with our Guitar Anatomy fretboard conditioning oil. However, because wood can move slightly during shipping, storage and temperature changes, we recommend a full setup after fitting for optimal playability and action.

Will the neck need setup work?
After fitting a new guitar neck, a guitar will benefit from a full setup. This may include checking neck relief, action, nut height, intonation and final string height to suit your playing preference.

What should I check before ordering a guitar neck?
The main thing to check before ordering is the heel width of your guitar body’s neck pocket. Our necks are a perfect fit for our Guitar Anatomy bodies and are compatible with popular US, Mexican and Japanese bodies, but if you are unsure, please message us on live chat or send us an email and we can help confirm fitment with your current body.

Is the neck in the image the exact one I will receive?
The product images show examples selected from the current stock available. As wood is a natural material, grain, figuring and colour can vary slightly from neck to neck. If you are looking for a specific grain pattern, figuring style or any particular characteristics, please message us on live chat or send us an email before ordering and we’ll do our best to help.

Need a specification that is not listed?
If there is a measurement, specification or detail you need before purchasing and it is not listed on the product page, please do not hesitate to get in touch via live chat or send us an email. We’ll do our best to confirm the information before you order.

Do you offer custom necks?
At this time, we do not offer fully custom necks. Our necks are built to our own standardised specifications and are designed to offer consistent quality and compatibility with common guitar builds. If you are looking for specific dimensions or features, please check the product description or send us an email before ordering.

Are the necks finished or unfinished?
This varies by product. We offer unfinished necks that are ready for oiling or lacquer, as well as necks finished in polyurethane or nitro lacquer. The finish and feel are specified in each product description, so please check the individual listing carefully before ordering.

Do the necks include a nut and truss rod?
Yes, all of our necks come fitted with a pre-fitted and slotted bone nut, along with a 2-way adjustable truss rod.

Are the frets already installed?
Yes, our guitar necks come with frets installed, seated, polished and finished as part of our setup and quality control process. Some final setup work may still be required once the neck is fitted to your guitar.

Are tuner holes pre-drilled?
Tuner hole specifications vary by neck. Please check the product description for the tuner hole size and compare it with your chosen machine heads before ordering.

Can you fit tuners or drill holes before dispatch?
We may be able to offer selected custom services, such as tuner fitment or pre-drilling. Please send us an email before ordering to confirm whether this is possible for the neck you are interested in.

Can I return a neck if it does not fit?
Yes, unused necks can be returned within 30 days with no problem, provided they are in their original condition. Once a neck has been fitted, drilled, modified, lacquered, oiled or customised, it may not be eligible for return unless faulty. Please check compatibility carefully before installation.