Jazzmaster Rosewood and Roasted Flame Maple Guitar Neck Nitro Satin 21 Fret Jumbo with Pearl Inlays

1. Do your guitar necks come with a warranty?
Yes, all of our guitar necks are covered by a 12-month warranty against any manufacturing defects or faults. If you encounter any issues related to the craftsmanship or materials within this period, we’ll work with you to resolve them quickly and ensure your satisfaction.

2. What is your return policy if I don’t like the neck?
If you are not satisfied with your purchase, you can return the neck within 30 days from the date your order was received. Items must be in unused condition, fit for resale, and returned with any tags or stickers attached. Customized items cannot be returned unless faulty. Delivery charges are refundable if the item is faulty, incorrect, or if you exercise your right to change your mind within 30 days. Please inspect your items carefully upon receipt and contact us if you have any concerns.

3. How much does shipping cost, and how long does it take?

• Shipping Costs:
  Shipping within the UK is free on all orders. International shipping costs are calculated at checkout.
• Delivery Times:
  • Great Britain: 2–4 business days
  • Western Europe: 5–10 business days
  • Northern Europe: 5–10 business days
  • Southern Europe: 5–10 business days
  • Worldwide: 10–15 business days

Faster shipping options are also available for both UK and international orders at checkout for an additional fee. Please note that during sales, events, and holiday seasons, delivery times may be longer than stated.

4. What is the difference between stainless steel and nickel frets?
Stainless steel frets are more durable and resistant to wear compared to nickel frets. They offer a smoother playing experience and maintain their shine and feel for a long time, making them a great choice for players who want minimal maintenance. Nickel frets, on the other hand, are softer and easier to work with if you need adjustments or prefer a slightly warmer tonal quality. Both have their advantages, so the choice depends on your personal preference and playing style.

5. Why choose a roasted maple neck over a non-roasted maple neck?
Roasted maple necks are kiln-dried at high temperatures, which removes moisture and stabilizes the wood. This process makes the neck more resistant to humidity and climate changes, reducing the need for seasonal adjustments. Additionally, roasted maple enhances the wood’s natural beauty, giving it a richer color and more pronounced grain. Non-roasted maple necks, while slightly more cost-effective, offer a traditional feel and look. Both options are excellent, but roasted maple is a great choice for those seeking enhanced stability and aesthetics.

6. Are all your necks pre-fitted with bone nuts?
Yes, all of our necks come with bone nuts that are pre-cut, slotted, and installed. Bone nuts provide excellent tone transfer, durability, and sustain, making them a superior choice for achieving professional sound quality.

7. Do your necks come with truss rods installed?
Absolutely. Every neck we sell includes a 2-way truss rod pre-installed. This allows for precise adjustments to ensure your neck stays perfectly straight or curved to your preferred specifications, regardless of string tension or environmental changes.

8. Can I use any finish on an unfinished neck, and what do you recommend?
Yes, you can use almost any finish on our unfinished necks. For roasted maple necks, we recommend using boiled linseed oil for a fast-playing, smooth surface that enhances the grain’s beauty. However, you can also use other finishes like lacquer, polyurethane, or tung oil, depending on your desired look and feel. The choice of finish is entirely up to your project and preferences.

If you have more questions or need assistance, feel free to contact us!